Collaboration for Insurance Claims
Improve the claims process to reduce costs, streamline workflows, and better retain customers.

Connected Insurance with AMS 360
Streamline sales efforts, provide more effective claim processing, resolve client issues faster, and increase cross selling in every agency office.

PCI Connected Payments
Keep your customer data secure and address industry regulations throughout your operations, including agency offices and contact centers.

Lean Application Management
Leverage the network to move the bulk of your broker-office processing to the data center, eliminating the need to maintain costly in-office server architectures. The Lean Application Management solution supports:

• Fax over IP: Improve efficiency of your agency/broker operations by enabling them to send, receive and manage faxes and simplify compliance.
• Voice Recording: Provide a complete, cost-effective voice recording and management solution for agent/broker offices and central operations.

Transforming Claims Management with Communication and Collaboration Technology (PDF - 201 KB)
Learn how property and casualty insurers can apply communications and collaboration technology to lower claims expenses while transforming the entire claims process.

Cisco IBSG Wealth Management Survey POV
A Point of View summary from Cisco's IBSG survey highlighting how technology-enabled interactions are key to banks attracting and retaining the wealthy under-50 investors. Full Report

The Collaboration Advantage: Buzz, Tactical Necessity or Strategic Business Imperative?
(Video - 3:51 min)
Explore how revised business processes, aided by collaboration technologies, can yield operational efficiencies, new customer/supplier experiences and new business models.

Collaboration Boosts Productivity for Generali Group (PDF - 185 KB)
Collaboration Boosts Productivity for Generali Group - Generali Group demonstrates how improving collaboration and communications, strategically implemented to address specific issues, can achieve business transformation.

Zurich Financial Services Success Story (PDF - 80 KB)
Zurich Financial Services transforms North American operations through an innovative go-to-market project.